- Experience 20+ Years
- Focus SaaS & AI Operations
- Education BBA Finance
- Certifications CTP, PMP
BELINDA-LEIGH HALL
CHIEF OPERATIONS OFFICER
The most powerful technology companies aren't built on products alone - they're built on leaders who see the market before it arrives and build the infrastructure to meet it.
LEADERSHIP APPROACH
HOW BELINDA-LEIGH LEADS
Client-Centric by Design
Builds systems, strategies, and delivery models around measurable client outcomes rather than internal assumptions.
Operationally Disciplined
Converts organizational complexity into scalable, repeatable, and execution-ready operational frameworks.
Built for Scale
Builds systems, strategies, and delivery models around measurable client outcomes rather than internal assumptions.
EXECUTIVE POSITIONING
A CAREER BUILT ON SCALE, STRATEGY, AND EXECUTION
Belinda-Leigh Hall is a global technology executive and operational strategist whose career has been defined by a singular ability: transforming complex organizations into high-performing, digitally enabled revenue engines. With over 20 years of executive leadership spanning SaaS platforms, global payments, digital banking, ecommerce, and AI-driven operations, Belinda-Leigh brings to PMC Group I the rare combination of deep technical fluency, enterprise-scale execution, and a builder's instinct for creating what doesn't yet exist.
As COO, Belinda-Leigh is responsible for driving global operational strategy, scaling SmartSOLUTIONS™ platform delivery, and ensuring that PMC's technology ambitions translate into measurable client outcomes across markets. Her leadership is grounded in a career-long commitment to client-centric design, data-driven decision-making, and sustainable business practices — principles she has applied at every level of organizational complexity.
EXECUTIVE IMPACT
PERFORMANCE BY THE NUMBERS
Individual New Sales
Enterprise revenue impact at ACI Worldwide through digital banking and omnichannel strategy leadership.
Team New Sales
Team-level sales leadership supporting large-scale commercial growth and platform-driven outcomes.
Deposit Portfolio
Built at Green Bank within 12 months while helping establish a sustainability-focused banking platform.
Prior to PMC, Belinda-Leigh founded BLH Consulting Services, LLC, where she advised global organizations on digital transformation, revenue enhancement, operational effectiveness, and technology-led market expansion. Her consultative approach to executive coaching and strategic planning produced transformative results, including closing over 10's of millions in individual new sales and in team revenue — exceeding targets by 30% — while developing ROI frameworks, omnichannel roadmaps, and digital banking platforms that became competitive differentiators for her clients. At ACI Worldwide (global fintech SaaS), closed $8M+ individual and $24M team new sales, leading enterprise digital banking and omnichannel product strategy.
Her seven-year tenure at BBVA (formerly Texas State Bank and Guaranty Financial Services) further cemented her reputation as a revenue architect and operational innovator. Rising from Vice President and Regional Manager to Executive Vice President and Director of Treasury Management Services, Belinda-Leigh established and scaled the Treasury Management Division, boosted service charges and commercial account balances by 163% and 224%, spearheaded $35 million in cost savings through operational process improvements and fraud prevention, and served on the BBVA transition team supporting U.S. acquisitions and expansion.
CAREER MILESTONES
A PATTERN OF ENTERING COMPLEXITY AND BUILDING GROWTH
Across every chapter of her career, Belinda-Leigh has demonstrated a consistent pattern: she enters complex environments, identifies the operational and technological levers that unlock growth, builds the teams and processes to activate them, and delivers results that consistently exceed expectations. She is a thought leader in digital banking and omnichannel strategy, a champion of sustainability practices in financial services, and a builder of high-performing teams who share her commitment to client excellence
At PMC Group, Belinda-Leigh's operational leadership ensures that SmartSOLUTIONS™ Agentic AI is not just a technology vision but a globally scalable, client-validated SaaS platform — built on the same discipline, innovation, and relentless execution that has defined her entire career.
Platform delivery discipline
Enterprise market readiness
Revenue operations scalability
Client outcome alignment
Cross-functional execution leadership
CREDENTIALS & EXPERTISE
EDUCATION, CERTIFICATIONS, AND STRATEGIC FOCUS
Belinda-Leigh received her BBA in Finance at The University of Texas at Austin, CTP, and is PMP certified. Her expertise in SaaS product commercialization, digital channel strategy, and enterprise technology scaling directly supports SmartSOLUTIONS™ Agentic AI platform's global market leadership and 70% net margin trajectory.
BBA in Finance
The University of Texas at Austin
Certified Treasury Professional
Rice University
Project Management Professional
Project management certification aligned with enterprise execution discipline.
Twenty years in, I wake up every morning more convinced than ever that the best of operational technology is still ahead of us. And I intend to be one of the people who builds it.