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Always-On

 THE OPERATIONAL EXECUTION ENGINE WITHIN SmartSOLUTIONS™ AGENTIC AI

STEP INTO THE FUTURE WITH SmartWALK® 

STEP INTO THE FUTURE WITH SmartWALK®

OUR COMPREHENSIVE SUITE OF CLOUD-BASED SOFTWARE TOOLS FOR ENGINEERS AND MANAGEMENT PROFESSIONALS IS A DIGITAL REPLACEMENT FOR YOUR BUILDING'S AGING ANALOG LOGBOOK.

SmartWALK® mobile app shown on three smartphone screens, displaying field inspection workflows, activity feed timelines, current and past events, progress tracking, alerts, forms, and operational task management for field teams.

By reducing human error and improving situational awareness, SmartWALK® directly addresses the leading cause of facility failures — operator-driven issues responsible for up to 65% of unscheduled downtime. The platform standardizes execution and reinforces workforce readiness by guiding teams to perform critical tasks consistently across shifts and sites.

As workforce attrition accelerates in an increasingly digital society, SmartWALK® ensures operational knowledge remains with the client — not individual employees — preserving continuity, enabling faster onboarding, and delivering rapid ROI through improved uptime, fewer incidents, and sustained operational efficiency.

We didn't set out to replace anyone's BMS, CMMS, or controls platform. We set out to fill the gap that none of them were designed to close — the operational layer where procedures, training, and real-time situational awareness come together. SmartSOLUTIONS™ complements what's already there and makes it actually work the way it was intended.

Peter Curtis

Founder, PMC Group I

FACILITIES PROCESS MANAGEMENT

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From an operations standpoint, SmartWALK® serves as a digital field-execution platform that ensures operators and engineers perform critical tasks consistently, correctly, and in accordance with approved procedures. It standardizes daily operations—including rounds, readings, inspections, and work verification — creating a real-time operational picture that enhances situational awareness across shifts, teams, and sites.

SmartWALK® automates operational workflows, enforces required checks and evidence capture, and provides immediate visibility into system conditions, task status, and emerging risks. By converting front line activity into structured operational data, the platform enables operations teams to maintain continuous operational readiness, rapidly identify deviations, and proactively address issues before they impact uptime. The result is stronger operational discipline, reduced variability, improved reliability, and sustained gains in safety, energy performance, and overall operational efficiency across the enterprise.

Investors buy systems, not individuals. Clients trust platforms, not promises. From day one, our goal has been to codify decades of mission critical expertise into repeatable, scalable technology — so operational excellence doesn't depend on who's on shift.

Peter Curtis

Founder, PMC Group I

Operations

  • Records equipment data and observations
  • Escalated alerts and alarms
  • Synchronized readings

Assessments

  • Inventories, designs, traces, and maps utility systems
  • Provides detailed documentation
  • Generates formatted reports immediately

Procedures

  • Virtualizes all technical procedures
  • Reviews and improves technician work from anywhere
  • Automates processes

Education

  • Expedited onboarding
  • Customized onsite training
  • Bridges knowledge gaps during employee transitions
  • Professional development

Future

  • Emergency management
  • Incident response
  • Assessible to first responders

THE ADVANTAGES OF

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There's no 'we'll fix it Monday' in a mission critical facility. The power stays on, the cooling stays running, and the people on the floor need the right information at the right time — every shift, every day. That's not a tagline. That's the standard we engineer to.

Peter Curtis

Founder, PMC Group I

 SmartWALK® OPERATIONALIZES KNOWLEDGE AT THE POINT OF EXECUTION 

It digitizes and standardizes inspections and rounds to ensure tasks are performed consistently and safely. By embedding vetted operational intent into the execution layer, SmartWALK® prevents the domino effects and cascading failures that occur when critical tasks are performed in isolation.

KEY DRIVERS FOR AUTOMATION

COST CONTAINMENT & SAVINGS

Automation enhances efficiency, quality, and accountability, moving away from manual processes and outdated software, achieving ROIs of around 250%. Speed and velocity are crucial metrics in today’s dynamic environment.

BEYOND SPEED

Faster resolution reduces potential negative impacts on business, with speed, velocity, and efficiency contributing to the overall value proposition.

SPEED, COMPLIANCE & QUALITY

Effective and efficient processes allow facilities managers to quickly react and mitigate issues, with metrics often measuring response time.

6 KEY BENEFITS

ROI TRANSLATION

Efficiencies translate into measurable ROI, varying by business type. For instance, 5 hours/week can be used for more strategic work. Specific customer analyses have shown as much as 250%-400% ROI in a year for those transitioning to SmartWALK®.

A Day in the Life with 

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Operator Logs In

An operator begins the day by logging into SmartWALK® on a mobile device and receiving structured digital rounds tailored to critical assets.

  • Role-based digital rounds assigned
  • Tailored to generators, UPS, switchgear,
    cooling, and fuel systems.
  • Structured and standardized workflows

Structured Digital Rounds

Guided procedures include embedded photos, threshold limits, and compliance checkpoints.

  • Readings are captured in real time
  • Anomalies are flagged instantly
  • Supporting images are attached to the asset record

Automatic Alerting & CMMS Integration

When thresholds are exceeded, alerts flow directly into the CMMS, automatically generating work tickets and notifying supervisors.

  • Instant anomaly detection
  • Auto-generated CMMS tickets
  • Immediate supervisor visibility
  • SmartSOLUTIONS™ AI agents correlate the anomaly against historical patterns to recommend next-best action

Audit-Ready Documentation

By shift's end, documentation is complete, traceable, and audit-ready — turning daily rounds into measurable operational intelligence.

  • Complete, traceable records
  • Reduced response time
  • Operational risk minimized

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Continue Exploring Execution and Compliance

SmartWALK® supports guided operational execution, task validation, and audit-ready documentation. Explore platform and visibility layers to extend capability.

STEP INTO THE FUTURE WITH SmartSOLUTIONS™ Agentic AI 

Deploy autonomous AI agents and intelligent workflow to transform safety, reliability, and operational performance across your critical infrastructure.